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3 Manor Row, Bradford, BD1 4PB
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General questions, document requests, or you are simply not sure whether we can help — send us a message and a member of the team will reply. Ask us anything; there is no charge for a question.

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General Enquiry

Send us a message

Fill in the fields below and we will get back to you within one working day. If you would rather talk it through, call us on 01274 608 608.

We use what you send us only to answer your enquiry. We never sell or share your details. See our privacy policy for how we handle personal data and how long we keep it.

Find Us

Getting to 3 Manor Row

We are in Bradford city centre, a short walk from both railway stations and the Interchange.

By train

Bradford Forster Square and Bradford Interchange are both around a five to ten minute walk. Forster Square is the closer of the two.

By car

Manor Row is in the city centre, just off Cheapside. There is no dedicated client parking, but several public car parks are within a few minutes' walk.

By bus

Bradford Interchange is the main bus station and is a short walk away. Numerous services stop on Cheapside and Manor Row itself.

Accessibility

Tell us before you come if you have any access requirements and we will make sure the arrangements work for you — including meeting somewhere more suitable if that is easier.

After You Send

What happens next

  1. 1

    We read it the same day

    Enquiries are reviewed by a person, not a queue. If it is urgent or a deadline is close, say so and it moves to the front.

  2. 2

    We come back within one working day

    By email or phone, whichever you asked for. If we cannot help, we will say so and point you somewhere that can.

  3. 3

    A free, no-obligation conversation

    A solicitor talks it through with you properly. There is no charge for a question and no obligation to go further.

  4. 4

    You decide what happens next

    If there is a case worth pursuing we explain the options, the likely timescale and exactly what it would cost you, in writing, before anything starts.

Quick Links

Looking for something specific?

Some enquiries have a faster route than the general form.

Before You Get In Touch

Questions people ask first

Do I need an appointment to visit?
Please call first. We are a working office rather than a shop, and the solicitor you need may be in court or with a client. A quick call on 01274 608 608 means someone who can actually help will be there when you arrive, and we can tell you what to bring.
Do you charge for an initial enquiry?
No. There is no charge for asking whether you have a case, and no obligation to go further. If there is work worth doing we explain the options and exactly what they would cost, in writing, before anything starts. If we cannot help, we will say so and try to point you somewhere that can.
Do you only act for people in Bradford?
No. Our office is at 3 Manor Row in Bradford, but we act for clients throughout England and Wales. Most matters are handled by phone, email and video call, and a great many of our clients never need to visit at all. Where a meeting in person genuinely helps, we will arrange one.
How quickly will you reply?
We aim to respond to every enquiry within one working day, by whichever method you asked for. If your matter is urgent — a deadline is close, or you have been served with something — say so in your message and it will be looked at straight away rather than in turn.
Can I speak to someone in a language other than English?
Often, yes. Tell us which language you would prefer when you get in touch and we will arrange it, using an interpreter where we need to. You should never have to rely on a family member to translate legal advice, and we would rather arrange it properly.
What should I have ready before I call?
Nothing is essential — call first and worry about paperwork later. If you have them to hand, useful things are dates, any correspondence you have received, the name of the other party or their insurer, and a reference number if one has been given. If you have none of it, we can still have the conversation.
Is what I tell you confidential?
Yes. Everything you tell us is confidential and covered by legal professional privilege, and that applies from the first enquiry — before you become a client and whether or not you go on to instruct us. We use your details only to answer your enquiry, and never sell or share them.
If Something Goes Wrong

Making a complaint

We would always rather hear about a problem than not. Raising a concern will never affect how your matter is handled, and it costs you nothing. Our procedure sets out who to contact, what we will do and how long it takes — and, if we cannot put it right, how to take it to the Legal Ombudsman.

Would rather just talk?

Call us during office hours and you will speak to someone who can actually help — not a switchboard.

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