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Hearing loss claims,
no win no fee.

Lost your hearing because of noise at work or in service? We claim compensation for noise-induced hearing loss, industrial deafness and tinnitus across England and Wales — and you pay nothing unless we win.

Hearing Loss Claims
Hearing Loss Solicitors

Compensation for hearing loss
caused by noise at work

A hearing loss claim is a compensation claim against an employer, or the Ministry of Defence, whose failure to protect you from damaging noise left you with permanent hearing damage. Noise-induced hearing loss is not a normal part of getting older. It is an injury, it is preventable, and where an employer allowed it to happen the law entitles you to be compensated.

We act for people whose hearing was damaged in factories, foundries, mills, shipyards, construction, quarrying, printing, textiles, engineering and the armed forces. Most of our clients were exposed decades ago and only made the connection recently — which, contrary to what many people assume, does not usually put them out of time.

Our hearing loss solicitors work on a No Win, No Fee basis throughout England and Wales. There is no upfront cost, no bill arriving mid-case, and nothing to pay at all if the claim does not succeed.

What we handle

Types of hearing loss claim

Pick the one closest to your situation for a full guide — or call us if neither quite fits.

What counts as noise-induced hearing loss?

Noise-induced hearing loss is permanent damage to the hair cells of the inner ear caused by exposure to loud sound. It is sensorineural, which means the damage is to the nerve pathway rather than the mechanics of the ear, and it cannot be repaired or reversed. A hearing aid can amplify what is left; it cannot restore what has gone.

It has a distinctive signature. Because the frequencies around 4 kHz are the most vulnerable, an audiogram of a noise-damaged ear usually shows a characteristic dip — the "notch" — at that frequency, with hearing recovering somewhat at higher frequencies. That pattern is what allows a medical expert to distinguish damage caused by noise from the gradual, even decline of age-related hearing loss.

That distinction matters enormously in a claim, and it is why the audiogram does most of the work. Age-related loss is nobody's fault. Noise-induced loss, where an employer failed to control the noise, is.

  • Difficulty following conversation in a crowd The classic first symptom. One-to-one is fine; a pub, a restaurant or a family gathering is exhausting.
  • Turning the television up Often noticed by everyone else in the house before the person affected notices it.
  • Missing consonants High-frequency sounds go first, so speech becomes audible but not intelligible — people seem to mumble.
  • Tinnitus Ringing, hissing, buzzing or roaring with no external source. It frequently accompanies noise damage and is compensated in its own right.
  • Temporary threshold shift Muffled hearing after a shift that recovers overnight. An early warning that the exposure is damaging, and evidence the noise was excessive.

What the law required your employer to do

The duty to protect workers from noise is not new and it is not vague. The Control of Noise at Work Regulations 2005 set three thresholds an employer must act on, measured as a daily or weekly average exposure.

At the lower exposure action value of 80 dB(A), the employer must assess the risk, provide information and training, and make hearing protection available on request. At the upper exposure action value of 85 dB(A), they must reduce the noise by means other than protection so far as is reasonably practicable, mark hearing protection zones, and make hearing protection use mandatory. They must also provide health surveillance — regular hearing tests — for anyone regularly exposed above that level. At the exposure limit value of 87 dB(A), measured taking any protection into account, exposure must not occur at all.

Before 2005 the Noise at Work Regulations 1989 imposed materially similar duties at 85 dB and 90 dB. And before those, the common law duty of care had been clear since the 1960s: the Ministry of Labour's 1963 booklet *Noise and the Worker* is routinely treated by the courts as the point from which a reasonable employer ought to have known about the risk and acted on it.

The practical consequence is that exposure going back sixty years can still found a claim. An employer who says "nobody wore ear defenders back then" is describing the breach, not a defence to it.

The three-year time limit, and why it rarely bites

This is the single biggest reason people never make a claim they were entitled to make, and it is almost always based on a misunderstanding.

The Limitation Act 1980 gives you three years to bring a personal injury claim. But for a gradual injury like hearing loss, the clock does not start on the day you were exposed to the noise. Section 14 starts it on your date of knowledge — the date you first knew, or could reasonably have been expected to know, that you had a significant injury and that it was attributable to someone's act or omission.

For most people that is the date an audiologist, a GP or a hearing aid provider first told them their hearing loss was noise-related. Not the date they left the job. Someone who worked in a weaving shed in the 1970s and was told in 2025 that they have noise-induced hearing loss is very likely in time.

There is a further safeguard. Section 33 gives the court a discretion to allow a claim outside the three years where it is fair to do so, weighing the reasons for the delay against the effect on the evidence. It is not a formality and it should never be relied on, but it does mean a late claim is worth an assessment rather than an assumption.

The honest advice is simply this: do not decide for yourself that you are out of time. It costs nothing to ask.

What if the company I worked for no longer exists?

This stops more claims than the time limit does, and it should not stop any of them.

Employers' liability insurance has been compulsory since the Employers' Liability (Compulsory Insurance) Act 1969. A claim for an injury caused decades ago is met by the insurer who was on risk at the time, not by the company's present-day bank account. The company can have been dissolved, sold, broken up or wound up and the policy still answers.

Tracing that insurer is a specialist job, and it is one we do as a matter of course. The Employers' Liability Tracing Office maintains a searchable database of policies. Where a company has been dissolved it can be restored to the register so that proceedings can be issued against it, purely as a vehicle for the insurance. Where records are genuinely gone, the Employers' Liability Insurance Bureau may respond to claims for exposure from 2018 onwards.

None of that is your problem to solve. Tell us where you worked and roughly when, and the tracing is on us.

How much is a hearing loss claim worth?

We do not publish a table of figures, and we would gently suggest treating the sites that do with some caution.

Compensation for the injury itself is assessed against the Judicial College Guidelines, which set brackets that a judge uses as a starting point. Those brackets are revised periodically. A number typed into a web page a few years ago is out of date and nobody updates it, which is how a searcher ends up with an expectation no solicitor can meet.

What we can tell you is exactly what determines the figure, because it is the same handful of things every time:

The degree of loss shown on your audiogram, measured in decibels averaged across the key speech frequencies, and how much of that loss is attributable to noise rather than age. Whether the loss is in one ear or both. Whether you have tinnitus, and how severe it is — significant tinnitus can be worth more than mild hearing loss on its own, because of its effect on sleep and concentration. Your age, because a younger claimant lives with the injury for longer. And whether it has affected your ability to do your job or forced you to change work.

On top of that sits your financial loss: lost earnings, the cost of hearing aids and their replacement over your lifetime, batteries, and any adaptations you need.

Send us your audiogram, or let us arrange the audiology, and we will give you a realistic bracket for your case rather than an average for somebody else's.

Can you claim?

Three questions that decide
most hearing loss claims

If you can answer yes to these three, it is very likely worth a conversation.

  1. 1

    Were you exposed to loud noise at work or in service?

    The everyday test is whether you had to shout to be heard by someone standing about two metres away. If you did, the noise was probably above 85 dB(A). Machinery, power tools, weapons fire, aircraft, engines and industrial processes all commonly exceed it.

  2. 2

    Did your employer fail to protect you properly?

    No hearing protection provided, protection given but never enforced, no hearing tests, no warning signs, no attempt to reduce the noise at source. Any of those is capable of being a breach of duty.

  3. 3

    Have you been told your hearing loss is noise-related within the last three years?

    The three years runs from when you knew the loss was caused by noise, not from when you were exposed. If nobody has told you yet, the clock has probably not started at all.

What your compensation covers

A hearing loss claim is assessed in two parts. General damages cover the injury itself; special damages cover what it has actually cost you.

  • The hearing loss itself, graded from your audiogram
  • Tinnitus, assessed separately from the hearing loss
  • The effect on your work, family life and social life
  • Hearing aids, and replacing them across your lifetime
  • Batteries, servicing and assistive listening equipment
  • Lost earnings where the loss has affected your work
  • Private audiology and ENT treatment
  • Travel to appointments

How a hearing loss claim runs

  1. Free assessment Day 1

    You tell us where you worked and what you were exposed to. We confirm whether there is a claim and explain the No Win, No Fee agreement in plain terms.

  2. Work history and insurer tracing Weeks 1–8

    We obtain your HMRC employment record to establish exactly who employed you and when, then trace the employers' liability insurer for each relevant period.

  3. Audiology Months 2–4

    You are examined by an independent consultant, who produces an audiogram and reports on how much of your loss is noise-related rather than age-related. This report is the centre of the case.

  4. Letter of claim Month 4

    We set out the allegations to each insurer. Under the pre-action protocol they have three months and 21 days to investigate and respond on liability.

  5. Negotiation Months 6–14

    Where liability is admitted we negotiate the value. Where several employers contributed, damages are apportioned between them by reference to the dose of noise each one caused.

  6. Settlement Months 12–18

    The great majority settle without a hearing. If an insurer will not make a fair offer we issue proceedings, which very often produces one.

Do not decide for yourself that you are too late

The three-year limit runs from the date you knew your hearing loss was caused by noise — not from the date you were exposed to it. People routinely rule themselves out because they left the job in the 1980s, when in fact their time did not begin until an audiologist told them the cause a few months ago. And where a company has closed, its insurer at the time still answers the claim. One free call settles the question either way.

Ask us whether you are in time
Common Questions

Hearing loss claims FAQ

How long do I have to make a hearing loss claim?
Three years, running from your date of knowledge rather than the date of exposure. In practice that is usually the date an audiologist, GP or hearing aid provider first told you the loss was noise-related. Exposure in the 1970s and 1980s regularly still supports a claim brought today. The court also has a discretion under section 33 of the Limitation Act 1980 to allow a late claim where it is fair, so do not assume you are out of time without asking.
Can I claim if the company I worked for has closed down?
Yes, and this is one of the most common misconceptions we hear. Employers' liability insurance has been compulsory since 1969, and the claim is met by the insurer that was on risk when you were exposed, not by the company today. We trace that insurer through the Employers' Liability Tracing Office, and a dissolved company can be restored to the register so proceedings can be issued. You do not need to have kept any paperwork.
What evidence do I need for a hearing loss claim?
Less than most people expect. The two essentials are an audiogram, which we arrange with an independent consultant at no cost to you, and a history of where you worked and what you were exposed to. Your HMRC employment record supplies the dates and employers. Payslips, union records, photographs and the names of colleagues all help but none is essential.
I worked for several noisy employers. Who do I claim against?
All of them, in proportion. Where more than one employer exposed you to damaging noise, liability is apportioned between them by reference to the dose of noise each one caused, taking account of the level and the length of exposure. We identify every relevant employer and pursue each insurer. You still bring one claim and receive one settlement.
Is tinnitus compensated separately from hearing loss?
It is assessed as part of the same claim but valued in its own right, and it is often the more disabling of the two. Severe tinnitus that disrupts sleep and concentration can attract more compensation than a mild hearing loss on its own. Tell the examining consultant honestly how it affects you, including at night, because it is easy to understate something you have lived with for years.
Will making a claim affect my hearing aids from the NHS?
No. Bringing a civil claim does not affect your entitlement to NHS audiology or NHS-provided hearing aids. Where a claim succeeds, compensation can include the cost of private aids and of replacing them over your lifetime, which many people prefer for the greater choice of device.
How long does a hearing loss claim take?
Typically twelve to eighteen months. The two stages that take the time are tracing historic employers' liability insurers and obtaining the audiology report. Straightforward claims against a single, still-trading employer can conclude sooner; claims spanning several employers over decades take longer. We will give you a realistic timescale once we know your work history.
What does No Win, No Fee actually mean here?
You pay nothing upfront and nothing at all if the claim does not succeed. If it succeeds, our fee is a pre-agreed percentage of your compensation, capped, and we explain the figure in writing before you sign anything. The audiology and the insurer tracing are funded by us as the case runs.
This work is No Win, No Fee

Nothing to pay upfront. No fee at all if it does not succeed.

Claims of this type are handled under a conditional fee agreement. You pay us nothing to start, nothing as it runs, and no legal fee whatsoever if the claim does not win. If it does, our fee is a percentage of your compensation — capped, and agreed with you in writing before any work begins.

  • Nothing upfront No deposit, no hourly billing, no invoice while the case runs.
  • Nothing if you lose The fee is conditional on winning. If the claim fails you owe us nothing for our work.
  • Capped, and in writing You see the percentage and a worked example in pounds before you sign anything.

It is not the same as risk-free, and we will not tell you it is. Our fee genuinely is — but the wider costs position has exceptions worth understanding before you start. Read exactly how it works, and what it does not cover →

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