Compensation claims for
accidents that were not your fault
A personal injury claim is a civil compensation claim brought against the person, company or authority whose negligence caused your injury. If a driver hit your car, your employer failed to provide safe equipment, a shop left a wet floor unmarked or a council left a pavement in disrepair, the law entitles you to be compensated for the harm and financial loss that followed.
Our personal injury solicitors act on a No Win, No Fee basis for accident claims across England and Wales. That means no upfront cost, no hourly bills arriving mid-case, and nothing to pay if the claim does not succeed. Our fee comes as an agreed, capped percentage of your compensation only when we win.
Below you will find the main types of accident claim we handle. Each links to a full guide covering how that claim works, what evidence is needed and how compensation is calculated.
Types of personal injury claim
Pick the accident closest to yours for a full guide to that claim — or call us if none of them quite fits.
Road Traffic Accident Claims
Drivers, passengers, cyclists, motorcyclists and pedestrians. Whiplash, fractures and serious injuries — including uninsured and hit-and-run drivers.
Read the full guide →Accident at Work Claims
Your employer has a legal duty to keep you safe. Faulty equipment, poor training, missing PPE and unsafe premises are all grounds for a claim.
Read the full guide →Slips, Trips and Falls
Wet floors without warning signs, broken paving, poor lighting or unsafe stairs — in supermarkets, workplaces and public spaces.
Read the full guide →Public Place Accident Claims
Injuries in shops, restaurants, gyms, car parks and council-maintained areas where the occupier failed to keep the space reasonably safe.
Read the full guide →Serious Injury Claims
Head, spinal and multiple-fracture injuries needing long-term care. We pursue interim payments so treatment can start before the case settles.
Read the full guide →Occupational Illness Claims
Conditions caused by your working environment — hearing loss, hand-arm vibration syndrome and respiratory illness from dust or fume exposure.
Read the full guide →
Three questions that decide
most claims
Personal injury law is simpler than most people expect. If you can answer yes to these three, you very likely have a claim worth pursuing.
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1
Did the accident happen in the last three years?
That is the standard limitation period. Different rules apply if you were under 18 at the time, or if your injury only became apparent later.
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2
Was someone else wholly or partly to blame?
A driver, employer, landlord, shop or local authority. You can still claim where fault is shared — your compensation is simply reduced to reflect your share.
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3
Did the injury actually affect you?
Pain, time off work, medical treatment or a change to your daily life. We gather medical evidence to put a proper value on the effect it had.
What your compensation covers
Compensation is split into two parts. General damages cover the injury itself — the pain, and how it affects your life. Special damages cover every pound the accident actually cost you:
- Pain, suffering and loss of amenity
- Lost earnings, past and future
- Private medical treatment and physiotherapy
- Prescriptions and medical expenses
- Travel to hospital and appointments
- Care and help from family members
- Home or vehicle adaptations
- Damaged clothing, phone and belongings
How a claim runs
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Free assessment Day 1
You tell us what happened. We confirm whether you have a claim and explain the No Win, No Fee agreement in plain terms.
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We notify the other side Weeks 1–3
We put the defendant and their insurer on notice, and gather evidence — witness accounts, photographs, accident reports and CCTV.
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Medical evidence Months 1–4
An independent medical expert examines you and reports on your injuries and recovery. This is what values your claim.
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Negotiation Months 4–9
We put your claim to the insurer and negotiate. Most claims settle at this stage, without anyone going near a courtroom.
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Settlement On conclusion
Your compensation is paid. If the insurer will not offer a fair figure, we issue court proceedings and press on.
Check your claim in 30 seconds
Answer two quick questions and we will tell you whether it is worth a conversation. Nothing is recorded unless you choose to leave your details.
Prefer to talk? 01274 608 608
1. When did the accident happen?
2. Was someone else at fault?
Do not leave it too long
You normally have three years from the date of the accident to start a claim — or three years from the date you realised your injury was caused by someone else’s negligence. Claims for children run from their 18th birthday. Once the deadline passes, the claim is usually lost, so it pays to get advice early while evidence and witnesses are still fresh.
Start your claimPersonal injury FAQ
What does No Win, No Fee actually mean?
How much compensation will I get?
How long does a claim take?
Will I have to go to court?
Can I claim if I was partly at fault?
What if the driver was uninsured or fled?
Injured and unsure where to start?
One free call tells you whether you have a claim. No fee unless you win.
Nothing to pay upfront. No fee at all if it does not succeed.
Claims of this type are handled under a conditional fee agreement. You pay us nothing to start, nothing as it runs, and no legal fee whatsoever if the claim does not win. If it does, our fee is a percentage of your compensation — capped, and agreed with you in writing before any work begins.
- Nothing upfront No deposit, no hourly billing, no invoice while the case runs.
- Nothing if you lose The fee is conditional on winning. If the claim fails you owe us nothing for our work.
- Capped, and in writing You see the percentage and a worked example in pounds before you sign anything.
It is not the same as risk-free, and we will not tell you it is. Our fee genuinely is — but the wider costs position has exceptions worth understanding before you start. Read exactly how it works, and what it does not cover →